KWENCH Talk: Why Alumni Advocacy is Your Real Net Promoter Score

Join Jennifer Woppenkamp from Allium for a KWENCH Talk exploring the concept of alumni advocacy. This session delves into how former employees act as representatives of your company's culture in the broader market.

Participants will learn about The Culture Continuum, a framework that illustrates the employee journey from their first day through their departure and beyond. The talk will highlight how this continuum shapes the overall employee experience.

The session aims to uncover key metrics that bridge the gap between Operations and HR. It will reveal how aspects like employee experience, loyalty, and the advocacy of former employees can significantly impact an organization's success.

KWENCH Talks is a monthly speaker series held in Victoria, BC, showcasing inspiring stories and significant ideas from both KWENCH members and the wider local community. These events are open to the public and cover a range of subjects focused on culture, design, and community development.